About Far West Auto
The dealership has been proudly owned and operated by local couple Mark and Karen Grundy since purchasing the dealership in 2005 from John Williams. The dealership currently employees 30 Broken Hill locals in sales, services and parts. We are also proud sponsors of a number of sporting and community clubs in Broken Hill.
We put you first by taking the time to really listen to what your needs are, whether it be a new or used vehicle or bringing your car in for a service.
We pride ourselves on being an innovative business that is continuously evolving and improving so we can deliver outstanding service to our customers.
Our philosophy since 2005 has always been to put the customer as number one. Putting our customers first laid the foundations for a strong and successful business, which has allowed us to grow and employ more staff over our period of ownership.
Our commitment to our ‘customer first’ philosophy was recognised by Hyundai, when we won the 2017 National Award for Customer Satisfaction. We were ranked 1st out of 68 regional and rural dealers across Australia. Whilst we are proud of this achievement, we would like to thank our customers for their support of our dealership.
“To continue our growth and expansion whilst maintaining an unconditional commitment to our employee’s that everyone is an equal stakeholder and empowered to provide all customers with a first-class experience”
This is our motto yesterday, today and it will be our motto tomorrow.
Mark Grundy, Dealer Principal